Photograph of London, including the Thames and the London Eye

In light of the COVID-19 crisis, we are offering remote mediations - by telephone, Skype or Zoom.

Contact us on 020 7583 0444 to discuss further

Photograph of London, including the Thames and the London Eye

World Class Mediation

London School of Mediation

Our courses

Explore the full range of courses we provide 

In house courses

Standard or bespoke courses for your organisation

Book a mediator

Fast, cost-effective mediation to help resolve disputes

Book a full mediation course in London for just

£1995 plus vat

Become an accredited mediator for less than you think!

 Book now 

 

Icon of a man

4,000+ successful accreditations

More than 4,000 mediators worldwide have become accredited as mediators with LSM - and their feedback speaks for itself.

Image of file folder

Learn invaluable skills

Our courses will help you learn all you need to know about mediation, conflict resolution and communicating effectively. Gain invaluable business and vocational skills to get people talking.

Image of light bulb

Optimised training approach

You will learn in small groups with a high tutor/student ratio (maximum 1:6) for personal coaching and training. We'll share best practice and support your individual learning needs in a safe environment.

Image of a world globe

Perfect for professionals

LSM courses are ideal for people-facing professionals in every industry, including lawyers, HR professionals, managers, clinicians, engineers, coaches, peacekeepers, consultants, business and team leaders.

 

Latest Courses

Online / £0 + VAT 23 May - 24 Jun 2021

Thinking Of Training As A Mediator?

Online / £150 + VAT 7 Jun - 1 Aug 2021

Mediation Masterclass

Online / £150 + VAT 7 Jun - 1 Oct 2021

Mentoring and Supervision

London CIArb / £2095 + VAT 14 - 18 Jun 2021

London Accredited Mediation Course 14 - 18 June 2021

Online / £75 + VAT 14 Jun - 31 Jul 2021

Emotional Attachment And Engagement Recorded Webinar

London TBC / £400 + VAT 17 Jun 2021

Transformative Mediation Skills and Principles - 17 June 2021

Online / £100 + VAT 21 Jun - 31 Jul 2021

Administration and Marketing Webinar

Online / £75 + VAT 21 Jun - 31 Jul 2021

Communication Skills Recorded Webinar

Online / £75 + VAT 21 Jun - 31 Jul 2021

Mediator Ethics Recorded Webinar

Online / £75 + VAT 21 Jun - 31 Jul 2021

Using Visual Aids in Mediation Recorded Webinar

Online / £75 + VAT 21 Jun - 31 Jul 2021

Offers and Settlement Agreements Webinar

Online / £75 + VAT 21 Jun - 31 Jul 2021

Bracketing and Decision Trees Webinar

Online / £250 + VAT 21 Jun - 31 Jul 2021

6 Webinar Hours Package

Online / 14:00 - 15:00 / £75 + VAT 21 Jun - 31 Jul 2021

Online Mediation

London CIArb / £419 + VAT 12 Jul 2021

Module 1 - Introduction to Mediation - London 12 July 2021

London CIArb / £2095 + VAT 12 - 16 Jul 2021

London Accredited Mediation Course 12-16 July 2021

Online / £1995 + VAT 19 - 23 Jul 2021

International Commercial Mediation Online Course

London CIArb / £2095 + VAT 13 - 17 Sep 2021

London Accredited Mediation Course 13-17 September 2021

London CIArb / 09:30 - 17:30 / £400 + VAT 15 Sep 2021

Workplace & Employment Mediation London - 15 September 2021

Leeds tbc / 09:00 - 18:00 / £1850 + VAT 20 - 24 Sep 2021

Leeds Mediation Course 20-24 September 2021

London CIArb / £2095 + VAT 11 - 15 Oct 2021

London Accredited Mediation Course 11-15 October 2021

Online / £2095 + VAT 8 - 12 Nov 2021

International Commercial Mediation Online Course

London CIArb / £2095 + VAT 15 - 19 Nov 2021

London Accredited Mediation Course 15-19 November 2021

London CIArb / £2095 + VAT 13 - 17 Dec 2021

London Accredited Mediation Course 13-17 December 2021

Why train in mediation?

Mediation provides a range of skills that can be used with incredible effect within existing leadership and management roles, human resources, or indeed any role that involves dealing with staff or the public. It can help with complaints handling, grievance procedures, workplace conflict situations, peacekeeping and team building.

Support your team

Improve relationships and dynamics within your team to strengthen your business. Conflict causes lost operational efficiency. A quarter of all staff report being in a conflict situation. Having trained conflict resolution practitioners in your teams will reduce conflict and increase profitability as well as improving morale.

Improve your business

Practical help for supporting customers, colleagues and external partners. Mediation skills can be used both formally and informally. Many businesses now build mediation into their policies and procedures to streamline processes and resolve conflict which in turn results in improved profitability.

Develop yourself

Improve your personal and business relationships. Gain the skills to handle  difficult conversations and resolve conflict. We all encounter conflict at home, at work and at play. Learn how to deal with potentially inflammatory situations in a creative, non-judgmental way.

 

Improve your management training

Better managers mean happier, more productive staff, satisfied customers and better partnerships. Mediation should be mandatory for all managers, whatever the sector. Learn how to listen, to better understand and avoid or resolve conflict situations.

 

Testimonials

I was a student of LSM (Full mediation course) and passed in 2016. I wanted to write to you to let you know how beneficial the qualification has been and the success that it has helped generate to my career as a Mediator/Negotiator. When I finished the course, I took Judith's advice and in her words went "Looking for trouble" I promptly found some and within days I had successfully mediated a community issue which had arisen between the parish council and local community. After this initial success, I became a volunteer mediator and observed several mediations for a national company. I then left my role in mental health and found a job working with local communities. The role involved mediating disputes between housing associations and residents, neighborhood issues as well as dealing with internal company disputes. After a year in this role, I left to set up my own mediation and negotiation company (Vantage Mediation) and took on more civil and commercial work as well as training others in how to mediate and resolve issues. I am currently working in an award-winning mediation team as a crisis negotiator and mediator for Police services and local government. It all started with the LSM as the LSM Mediation course taught everything I needed to know to get started in the world of ADR. I wanted to let Both Judith and John know how the course shaped and changed my career.

Jason Edwards

The course was of a very high standard and the delivery and mentoring was excellent.

Vital Ruwala

The standard was excellent, the enthusiasm of Judith and Susie is infectious and I don't know how they fitted in all of the content.

Debra Wallis

Lots of content, well explained, well delivered. Lovely venue!

Helen Waters

Life changing for me - a brilliant five days

Writer and broadcaster

Thoroughly enjoyed the whole week and exceeded all my expectations.

Roberta Mason

All LSM staff and tutors are first rate.

Don Waterworth

I had a brilliant week, tiring at times but worth it.

Lynne Hunt

The course was fantastic, a great learning experience and the fact that something so intense was so enjoyable is down to Judith, Tessa, Kelly and Steve.

Head of Business Development

Our Latest News Articles

IMI News!
19 May 2021 IMI News!

Building on its International Mediation Training courses, LSM has been approved as an International...

More
Face to Face Training is Back!
19 Apr 2021 Face to Face Training is Back!

LSM is thrilled to be back delivering our fully accredited mediation training course face to face...

More
International Cross-cultural Transformative Team Co-mediation
23 Mar 2021 International Cross-cultural Transformative Team Co-mediation

LSM has just successfully completed an international cross-cultural transformative team co-mediation...

More