Photograph of London, including the Thames and the London Eye

In light of the COVID-19 crisis, we are offering remote mediations - by telephone, Skype or Zoom.

Contact us on 020 7583 0444 to discuss further

Photograph of London, including the Thames and the London Eye

World Class Mediation

London School of Mediation

Our courses

Explore the full range of courses we provide 

In house courses

Standard or bespoke courses for your organisation

Book a mediator

Fast, cost-effective mediation to help resolve disputes

Book a full mediation course in London for just

£1995 plus vat

Become an accredited mediator for less than you think!

 Book now 

 

Icon of a man

4,000+ successful accreditations

More than 4,000 mediators worldwide have become accredited as mediators with LSM - and their feedback speaks for itself.

Image of file folder

Learn invaluable skills

Our courses will help you learn all you need to know about mediation, conflict resolution and communicating effectively. Gain invaluable business and vocational skills to get people talking.

Image of light bulb

Optimised training approach

You will learn in small groups with a high tutor/student ratio (maximum 1:6) for personal coaching and training. We'll share best practice and support your individual learning needs in a safe environment.

Image of a world globe

Perfect for professionals

LSM courses are ideal for people-facing professionals in every industry, including lawyers, HR professionals, managers, clinicians, engineers, coaches, peacekeepers, consultants, business and team leaders.

 

Latest Courses

Online / £150 + VAT 1 May 2020 - 30 Apr 2021

Mentoring and Supervision

Online / £150 + VAT 4 May - 31 Dec 2020

Mediation Masterclass

Online / £100 + VAT 7 Sep - 21 Dec 2020

Administration and Marketing Webinar

Online / £75 + VAT 7 Sep - 21 Dec 2020

Communication Skills Recorded Webinar

Online / £75 + VAT 7 Sep - 21 Dec 2020

Mediator Ethics Recorded Webinar

Online / £75 + VAT 7 Sep - 21 Dec 2020

Using Visual Aids in Mediation Recorded Webinar

Online / £75 + VAT 7 Sep - 21 Dec 2020

Offers and Settlement Agreements Webinar

Online / £75 + VAT 7 Sep - 21 Dec 2020

Bracketing and Decision Trees Webinar

Online / £250 + VAT 7 Sep - 21 Dec 2020

6 Webinar Hours Package

Online / £75 + VAT 7 Sep - 21 Dec 2020

Emotional Attachment And Engagement Recorded Webinar

Online / £0 + VAT 7 Sep - 21 Dec 2020

Thinking Of Training As A Mediator?

Online / 14:00 - 15:00 / £75 + VAT 7 Sep - 21 Dec 2020

Online Mediation

London, The Hallam Conference Centre / £400 + VAT 9 Nov 2020

Module 1 - Introduction to Mediation - London 9 November 2020

London, The Hallam Conference Centre / £1995 + VAT 9 - 13 Nov 2020

London Accredited Mediation Course 9-13 November 2020

Online / £400 + VAT 26 Nov 2020

Workplace and Employment Webinar

Online / 09:00 - 12:30 / £75 + VAT 27 Nov 2020

Mediation Observation - 27 November 2020

London, The Hallam Conference Centre / £1995 + VAT 7 - 11 Dec 2020

London Accredited Mediation Course 7-11 December 2020

London TBC / £1995 + VAT 11 - 15 Jan 2021

London Accredited Mediation Course 11-15 January 2021

London TBC / £1995 + VAT 8 - 12 Feb 2021

London Accredited Mediation Course 8-12 February 2021

London TBC / £400 + VAT 15 Mar 2021

Module 1 - Introduction to Mediation - London 15 March 2021

London TBC / £1995 + VAT 15 - 19 Mar 2021

London Accredited Mediation Course 15-19 March 2021

London TBC / £800 + VAT 16 - 17 Mar 2021

Module 2 - Mediation Core Skills - London 16/17 March 2021

London TBC / £1995 + VAT 19 - 23 Apr 2021

London Accredited Mediation Course 19-23 April 2021

Why train in mediation?

Mediation provides a range of skills that can be used with incredible effect within existing leadership and management roles, human resources, or indeed any role that involves dealing with staff or the public. It can help with complaints handling, grievance procedures, workplace conflict situations, peacekeeping and team building.

Support your team

Improve relationships and dynamics within your team to strengthen your business. Conflict causes lost operational efficiency. A quarter of all staff report being in a conflict situation. Having trained conflict resolution practitioners in your teams will reduce conflict and increase profitability as well as improving morale.

Improve your business

Practical help for supporting customers, colleagues and external partners. Mediation skills can be used both formally and informally. Many businesses now build mediation into their policies and procedures to streamline processes and resolve conflict which in turn results in improved profitability.

Develop yourself

Improve your personal and business relationships. Gain the skills to handle  difficult conversations and resolve conflict. We all encounter conflict at home, at work and at play. Learn how to deal with potentially inflammatory situations in a creative, non-judgmental way.

 

Improve your management training

Better managers mean happier, more productive staff, satisfied customers and better partnerships. Mediation should be mandatory for all managers, whatever the sector. Learn how to listen, to better understand and avoid or resolve conflict situations.

 

Testimonials

I was a student of LSM (Full mediation course) and passed in 2016. I wanted to write to you to let you know how beneficial the qualification has been and the success that it has helped generate to my career as a Mediator/Negotiator. When I finished the course, I took Judith's advice and in her words went "Looking for trouble" I promptly found some and within days I had successfully mediated a community issue which had arisen between the parish council and local community. After this initial success, I became a volunteer mediator and observed several mediations for a national company. I then left my role in mental health and found a job working with local communities. The role involved mediating disputes between housing associations and residents, neighborhood issues as well as dealing with internal company disputes. After a year in this role, I left to set up my own mediation and negotiation company (Vantage Mediation) and took on more civil and commercial work as well as training others in how to mediate and resolve issues. I am currently working in an award-winning mediation team as a crisis negotiator and mediator for Police services and local government. It all started with the LSM as the LSM Mediation course taught everything I needed to know to get started in the world of ADR. I wanted to let Both Judith and John know how the course shaped and changed my career.

Jason Edwards

The course was of a very high standard and the delivery and mentoring was excellent.

Vital Ruwala

The standard was excellent, the enthusiasm of Judith and Susie is infectious and I don't know how they fitted in all of the content.

Debra Wallis

Lots of content, well explained, well delivered. Lovely venue!

Helen Waters

Life changing for me - a brilliant five days

Writer and broadcaster

Thoroughly enjoyed the whole week and exceeded all my expectations.

Roberta Mason

All LSM staff and tutors are first rate.

Don Waterworth

I had a brilliant week, tiring at times but worth it.

Lynne Hunt

The course was fantastic, a great learning experience and the fact that something so intense was so enjoyable is down to Judith, Tessa, Kelly and Steve.

Head of Business Development

Our Latest News Articles

Businesses urged to avoid post-pandemic legal battles
9 Oct 2020 Businesses urged to avoid post-pandemic legal battles

Businesses urged to avoid post-pandemic legal battles Businesses have been urged to take a more...

More
Judith Kelbie - shortlisted for Mediator Trainer of the Year 2020!
1 Sep 2020 Judith Kelbie - shortlisted for Mediator Trainer of the Year 2020!

National Mediation Awards - 23 September 2020 We are extremely proud to announce that our very...

More
ADR Offers: the new costs weapon
11 Jun 2020 ADR Offers: the new costs weapon

https://www.lawgazette.co.uk/commentary-and-opinion/adr-offers-the-new-costs-weapon/5104503.article

More