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World Class Mediation

London School of Mediation

Our courses

Explore the full range of courses we provide 

In house courses

Standard or bespoke courses for your organisation

Book a mediator

Fast, cost-effective mediation to help resolve disputes

Book a full mediation course in London for just

£1995 plus vat

Become an accredited mediator for less than you think!

 Book now 


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3,000+ successful accreditations

More than 3,000 mediators worldwide have become accredited as mediators with LSM - and their feedback speaks for itself.

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Learn invaluable skills

Our courses will help you learn all you need to know about mediation, conflict resolution and communicating effectively. Gain invaluable business and vocational skills to get people talking.

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Optimised training approach

You will learn in small groups with a high tutor/student ratio (maximum 1:6) for personal coaching and training. We'll share best practice and support your individual learning needs in a safe environment.

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Perfect for professionals

LSM courses are ideal for people-facing professionals in every industry, including lawyers, HR professionals, managers, clinicians, engineers, coaches, peacekeepers, business and team leaders.


Latest Courses

London CIArb / 09:00 - 17:30 / £400 + VAT 25 Feb 2020

Workplace & Employment Mediation Skills London 25 February 2020

London CIArb / 09:30 - 12:30 / £75 + VAT 26 Feb 2020

Mediation Observation London 26 February 2020

London CIArb / £1995 + VAT 16 - 20 Mar 2020

London Accredited Mediation Course 16-20 March 2020

London CIArb / 09:00 - 12:30 / £75 + VAT 3 Apr 2020

Mediation Observation London 3rd April 2020

London CIArb / £100 + VAT 3 Apr 2020

Mediation Administration and Marketing

London CIArb / £400 + VAT 20 Apr 2020

Module 1 - Introduction to Mediation - London 20 April 2020

London CIArb / £1995 + VAT 20 - 24 Apr 2020

London Accredited Mediation Course 20-24 April 2020

London CIArb / £800 + VAT 21 - 22 Apr 2020

Module 2 - Mediation Core Skills -London 21/22 April 2020

London CIArb / £1995 + VAT 18 - 22 May 2020

London Accredited Mediation Course 18-22 May 2020

London CIArb / 09:00 - 17:30 / £250 + VAT 20 May 2020

Mediator Refresher Training, London - 20 May 2020

London CIArb / 09:00 - 18:00 / £1200 + VAT 2 - 4 Jun 2020

3 Day Workplace Mediation Skills Certificate, 2 - 4 June 2020

London CIArb / £1995 + VAT 8 - 12 Jun 2020

London Accredited Mediation Course 8-12 June 2020

London CIArb / £400 + VAT 24 Jun 2020

Workplace & Employment Mediation London 24th June 2020

London CIArb / 09:00 - 12:30 / £75 + VAT 25 Jun 2020

Mediation Observation London - 25 June 2020

London CIArb / £1995 + VAT 12 - 27 Sep 2020

London Weekend Course 12-13 September and 26-27 September 2020

Leeds Marriott / 09:00 - 18:00 / £1750 + VAT 5 - 9 Oct 2020

Leeds Mediation Course 5-9 October 2020

Why train in mediation?

Mediation provides a range of skills that can be used with incredible effect within existing leadership roles, human resources, or indeed any role that involves dealing with staff or the public. It can help with complaints handling, grievance procedures, workplace conflict situations, peacekeeping and team buiilding.

Support your team

Improve relationships and dynamics within your team to strengthen your business. Conflict causes lost operational efficiency. Having trained conflict resolution practitioners in your teams will reduce conflict and increase profitability as well as improving morale.

Improve your business

Practical help for supporting customers, colleagues and external partners. Mediation skills can be used both formally and informally. Many businesses now build mediation into their policies and procedures to streamline processes in order to focus on profitability.

Develop yourself

Improve your personal and business relationships. Gain the skills to handle and resolve difficult conversations. We all encounter conflict at home, at work and at play. Learn how to deal with potentially inflammatory situations in a non-judgmental way.


Improve your management training

Better managers mean happier, more productive staff, satisfied customers and better partnerships. Mediation should be mandatory for all managers. Learn how to listen, to better understand and resolve conflict situations.



I was a student of LSM (Full mediation course) and passed in 2016. I wanted to write to you to let you know how beneficial the qualification has been and the success that it has helped generate to my career as a Mediator/Negotiator. When I finished the course, I took Judith's advice and in her words went "Looking for trouble" I promptly found some and within days I had successfully mediated a community issue which had arisen between the parish council and local community. After this initial success, I became a volunteer mediator and observed several mediations for a national company. I then left my role in mental health and found a job working with local communities. The role involved mediating disputes between housing associations and residents, neighborhood issues as well as dealing with internal company disputes. After a year in this role, I left to set up my own mediation and negotiation company (Vantage Mediation) and took on more civil and commercial work as well as training others in how to mediate and resolve issues. I am currently working in an award-winning mediation team as a crisis negotiator and mediator for Police services and local government. It all started with the LSM as the LSM Mediation course taught everything I needed to know to get started in the world of ADR. I wanted to let Both Judith and John know how the course shaped and changed my career.

Jason Edwards

The course was of a very high standard and the delivery and mentoring was excellent.

Vital Ruwala

The standard was excellent, the enthusiasm of Judith and Susie is infectious and I don't know how they fitted in all of the content.

Debra Wallis

Lots of content, well explained, well delivered. Lovely venue!

Helen Waters

Life changing for me - a brilliant five days

Writer and broadcaster

Thoroughly enjoyed the whole week and exceeded all my expectations.

Roberta Mason

All LSM staff and tutors are first rate.

Don Waterworth

I had a brilliant week, tiring at times but worth it.

Lynne Hunt

The course was fantastic, a great learning experience and the fact that something so intense was so enjoyable is down to Judith, Tessa, Kelly and Steve.

Head of Business Development

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