Testimonials and feedback

Outstanding feedback

We value feedback from delegates, a selection of which we share below.

Feedback from previous courses

I was a student of LSM (Full mediation course) and passed in 2016. I wanted to write to you to let you know how beneficial the qualification has been and the success that it has helped generate to my career as a Mediator/Negotiator. 

When I finished the course, I took Judith's advice and in her words went "looking for trouble" I promptly found some and within days I had successfully mediated a community issue which had arisen between the parish council and local community.

After this initial success, I became a volunteer mediator and observed several mediations for a national company. I then left my role in mental health and found a job working with local communities. The role involved mediating disputes between housing associations and residents, neighborhood issues as well as dealing with internal company disputes.

After a year in this role, I left to set up my own mediation and negotiation company (Vantage Mediation) and took on more civil and commercial work as well as training others in how to mediate and resolve issues.

I am currently working in an award-winning mediation team as a crisis negotiator and mediator for Police services and local government. 

It all started with the LSM as the LSM Mediation course taught everything I needed to know to get started in the world of ADR.  

I wanted to let both Judith and John know how the course shaped and changed my career.

Jason Edwards

Probably one of the best (if not the best) course I have been on. Challenging, hard work, but enjoyable.

Chris McCafferty

The course was of a very high standard and the delivery and mentoring was excellent.

Vital Ruwala

Thoroughly enjoyed the whole week and exceeded all my expectations.

Roberta Mason

The course was excellent. Enjoyed the whole week.

Jon Paul Burnett

I had a brilliant week! Tiring at times, but worth it.

Lynne Hunt

The course was fantastic, a great learning experience and the fact that something so intense was so enjoyable is down to Judith, Tessa and Steve.

Head of Business Development

Judith is an exceptional leader and the support from the tutors was wonderful.
This was the best course I have ever done, and I have trained on dozens over the last 30 years.

Senior Lawyer

Fantastic. Thank you.


Life-changing for me - a brilliant five days!

Writer and Broadcaster

The most useful course I have ever taken, very intense but hugely rewarding

Partner, London Law Firm

Amazing, the best course I have ever undertaken and I have taken quite a few!

Director, Essex Law Firm

I just wanted to record my thanks to you and the whole LSM Team for a very enjoyable informative and inspirational course last week. The course content, diversity of attendants and constant enthusiasm from the presenters made for a great experience.

Senior Partner, law firm

A huge "Thank You" for a marvellous week. It really was one of the most incredible and rewarding personal and professional experiences.

Carolyn Tyson, Chartered Clinical Psychologist & Medico-Legal Expert

It is rare, in my experience, for every attendee to come away with an entirely positive experience of a gruelling week of work, but that is the sense I have from speaking to all the other attendees. That is down to the skill and personalities of the organisers. I shall be recommending LSM to any of my colleagues who are interested in becoming mediators – although I promise not to tell them all the details of what awaits them: ignorance is bliss!

Seamus Sweeny, Barrister, Parklane Plowden Chambers

A very demanding but exhilarating course thanks to our very experienced trainers. My training with LSM was challenging but thoroughly enjoyable and how best to use one’s newly acquired mediation skills. Both tutors made a point of spending time with their pupils answering questions and concerns. All in all first class training!

Sue Holmes, Partner, Smith & Williamson LLP

The course was extremely well delivered by highly experienced and effective trainers who evidently knew their subject intimately and fully understood how to teach; an excellent course which was huge fun, professionally delivered and personally enlightening. I would strongly recommend the LSM mediation course for anyone considering becoming a mediator.

Commodore Jake Moores OBE, Royal Navy

An outstanding week of challenge and learning… I enjoyed the whole event immensely.

Dr John Gibson, Consultant & Honorary Senior Lecturer in Oral Medicine, University of Dundee