We take complaints seriously
LSM welcomes feedback and we take this both formally and informally, as well as having our courses reviewed externally by the CIArb, CMC and IMI.
* The complaints policy can be accessed at the link at the foot of this page or by emailing michelle@londonschoolofmediation.com.
* The appeals policy can be accessed by emailing tessa@londonschoolofmediation.com.