FAQs

Complaints and Appeals

We take complaints seriously

LSM welcomes feedback and we take this both formally and informally, as well as having our courses reviewed externally by the CIArb, CMC and IMI. 

*  The complaints policy can be accessed at the link at the foot of this page or by emailing michelle@londonschoolofmediation.com.

*  The appeals policy can be accessed by emailing tessa@londonschoolofmediation.com.