What are your policies and how do you ensure standards?
We are robust on all ethical policies
LSM has been approved as a Registered Training Provider by the Civil Mediation Council (CMC), approved as a Recognised Course Provider by the Chartered Institute of Arbitrators (CIArb) and approved by the International Mediation Institute (IMI) as a Certified Mediation Training Provider. These processes involve scrutiny of our course content, delivery and assessment. We adopt policies which are robust and contemporary and reflect our ethical standards and ethos.
These include policies or practices on:
* Staff and faculty selection and induction
* Course preparation and briefing
* Health and safety
* Mediation standards and ethics
* Diversity and equality
* Staff dignity
* Privacy
* Data protection
* Appeals
* Complaints
* Discrimination
* Special needs, adaptations, disability
* Complaints
These are all set out in our Tutor Handbook. Those policies pertinent to delegates are published on our website.
