Workplace & Employment Mediation London - 20 March 2025

20 Mar 2025
  • Course
  • London CIArb
  • 08:15
1 Day (8 Hours) £400.00 + VAT

Course code: LND25WP-03

Course Availability

Date Location Spaces Discount Price
20 Mar 2025 London CIArb 3 Spaces Left £400.00

Details

Workplace and Employment Mediation

This 8 hour course is designed for qualified civil and commercial mediators who wish to acquire the additional skills needed for the challenges of modern workplace and employment mediation.  The course will provide the theory and process knowledge that is essential to those who wish to practice in this area.

The course provides 6 hours of mediation CPD and attendees will be qualified to practice as workplace mediators.

 

 

 

Workplace and Employment Mediation Course

London -  20 March 2025 0815 Registration-Start 0830-1700.

This 8 hour workplace conversion course also provies 8 hours of mediation CPD 

The London School of Mediation presents a one day workshop for qualified civil and commercial mediators who wish to acquire the specialist skills needed for the challenges of modern workplace and employment mediation. Led by experts in the field, the course will provide the theory and practical knowledge that is essential to those who wish to practice in this area.

Course leader: Susie Zaffran FCIPD

The day includes a mix of theory, discussion & practice.

Attendance leads to the award of the LSM Workplace and Employment Certificate.

The course also carries six hours of mediation and professional CPD points.

Programme

0815 Registration & Coffee
         Welcome & Introductions
0830 Session 1 – Introduction to conflict in the workplace
         Recap of mediation
         The changing workplace
         How people respond to change
         Causes of conflict
         Manager’s role in diffusing conflict and difficult conversations
         Tribunal statistics
         Role Play Introduction – Discussion of the facts of developing case
         Summary of key learning points
1015 Coffee
1030 Session 2 – Mediation in practice
         Facilitative vs Transformative
         Benefits of mediation in early stages of conflict
         When is the best time to mediate?
         Agreement to Mediate
         Pre-meetings, admin process and 1:1s
         Role Play – Pre-meetings (all delegates are the mediator)
1230 Lunch
1315 Session 3 – 2 sides of the same coin
         Transferable skills – people management and mediation
         The Grievance Process
         Asking Qs – probing, open, closed
         Role Play – The mediation day
         Settlement Agreement
         What is a successful mediation?
         Authority in the room
         Summary of key learning points
1430 Tea
1445 Session 4 - Employment Mediation
         Workplace vs Civil Mediation
         Tribunals – the process
         Conciliation vs Mediation
         Workplace to Employment
         Lawyers/personalities in the room and their impact
         Role play – Alternative ending
         CBA
1645 Consolidation
1700 Close


                                   

Places are limited so please book now to secure your place.

Book your place now

Date Location Price Spaces Discount
20 Mar 2025 London CIArb £400.00 3 Spaces Left Book Now