Date | Location | Spaces | Discount | Price |
---|---|---|---|---|
20 Mar 2025 | London CIArb | 3 Spaces Left |
This 8 hour course is designed for qualified civil and commercial mediators who wish to acquire the additional skills needed for the challenges of modern workplace and employment mediation. The course will provide the theory and process knowledge that is essential to those who wish to practice in this area.
The course provides 6 hours of mediation CPD and attendees will be qualified to practice as workplace mediators.
Workplace and Employment Mediation Course
London - 20 March 2025 0815 Registration-Start 0830-1700.
This 8 hour workplace conversion course also provies 8 hours of mediation CPD
The London School of Mediation presents a one day workshop for qualified civil and commercial mediators who wish to acquire the specialist skills needed for the challenges of modern workplace and employment mediation. Led by experts in the field, the course will provide the theory and practical knowledge that is essential to those who wish to practice in this area.
Course leader: Susie Zaffran FCIPD
The day includes a mix of theory, discussion & practice.
Attendance leads to the award of the LSM Workplace and Employment Certificate.
The course also carries six hours of mediation and professional CPD points.
0815 Registration & Coffee
Welcome & Introductions
0830 Session 1 – Introduction to conflict in the workplace
Recap of mediation
The changing workplace
How people respond to change
Causes of conflict
Manager’s role in diffusing conflict and difficult conversations
Tribunal statistics
Role Play Introduction – Discussion of the facts of developing case
Summary of key learning points
1015 Coffee
1030 Session 2 – Mediation in practice
Facilitative vs Transformative
Benefits of mediation in early stages of conflict
When is the best time to mediate?
Agreement to Mediate
Pre-meetings, admin process and 1:1s
Role Play – Pre-meetings (all delegates are the mediator)
1230 Lunch
1315 Session 3 – 2 sides of the same coin
Transferable skills – people management and mediation
The Grievance Process
Asking Qs – probing, open, closed
Role Play – The mediation day
Settlement Agreement
What is a successful mediation?
Authority in the room
Summary of key learning points
1430 Tea
1445 Session 4 - Employment Mediation
Workplace vs Civil Mediation
Tribunals – the process
Conciliation vs Mediation
Workplace to Employment
Lawyers/personalities in the room and their impact
Role play – Alternative ending
CBA
1645 Consolidation
1700 Close
Places are limited so please book now to secure your place.
Date | Location | Price | Spaces | Discount | |
---|---|---|---|---|---|
20 Mar 2025 | London CIArb | 3 Spaces Left | Book Now |
The date you selected has only 3 places remaining. Book now to guarantee your spot.