About Us

LSM faculty

Outstanding leadership and trainers

Judith Kelbie 

Judith Kelbie is the founder and a Director of the London School of Mediation.

She is an active mediator in addition to leading the course for almost twenty years.  Judith is passionate about mediation and regularly mediates seemingly intractable disputes.

She has written and delivered open, in-house and specialist courses to various audiences, both within the UK and abroad.  She has trained in the Cayman Islands, Sweden, Hong Kong, Turkey and India, to name a few.

She is particularly skilled in multi-party mediation and also group mediation in the workplace. She mediates internationally and speaks on mediation at conferences and events. She has also authored The Mediation Handbook.

Judith was for 6 years an independent elected board member of the Civil Mediation Council. She chaired the academic committee responsible for standards in mediation.

Judith is happy to discuss bespoke requirements for in-house courses.  She is currently working on a range of very diverse and interesting projects.  She is equally happy to discuss open courses with potential delegates who may wish to know more before booking.

She is a non-practicing Solicitor and qualified Electronics Engineer.

Judith can be contacted on +44 (0) 207 583 0444 or by email - judith@londonschoolofmediation.com

Tessa Herman 

Tessa Herman is a Director of the London School of Mediation.

Tessa is an accredited mediator having qualified in 2014 with the London School of Mediation.  She has been a member of the Faculty since 2015, teaching and assessing on many courses. She has an active mediation practice and is happy to mediate any dispute.

She is an experienced personal injury solicitor based in Yorkshire with a particular interest in brain & spinal injury cases having specialised in catastrophic injury cases during her 14 years with Irwin Mitchell solicitors. Tessa now provides a legal consultancy service to law firms assisting them with their complex injury cases.

In addition to mediation, Tessa regularly provides training as a consultant, to  a wide range of organisations in the areas of expert witness work and investigative interviewing and complaints handling.  

Tessa is happy to discuss any aspect of the mediation courses London School of Mediation run.  

She can be contacted on +44(0) 207 583 0444 or by email - tessa@londonschoolofmediation.com


Gillian Higgins 

Gillian Higgins is an accredited civil and commercial mediator to international standard.

Having practised as a barrister for 19 years, Gillian has a broad and varied experience of using both negotiation and mediation skills in dealing with complex and sensitive domestic and international situations. She now heads up the International Practice Group at The Chambers of 9 Bedford Row in London.

As a civil and commercial mediator, Gillian is skilled at navigating complicated factual and legal situations and is innovative in helping those involved to find creative solutions to difficult situations. She is adept at employing her communication skills to get to the heart of the matter in a calm and professional manner, and is able to put those participating quickly at ease.

Tina Kumar-Jacob

Tina is a practising Barrister, based in London.  Her main area of practice is Civil Litigation, more specifically areas of Law relating to Property, Insolvency, Contract, Defamation, Costs.  Tina has extensive advocacy experience ranging from appearing in cases in the Court of Appeal, High Court, County Court and the First Tier Tribunal (Property Chamber).

In the past, she has also dealt with areas of Law relating to Personal Injury, Inquests, Employment, which has given her the necessary knowledge and skills to deal with a broad range of matters, legal issues and clientele at all levels.

Tina is a trained Mediator and has the ability to deal with a range of areas of law, including but not limited to:-

  • Property, neighbour and boundary disputes
  • Civil and commercial litigation
  • Contractual disputes
  • Insurance
  • Professional negligence
  • Partnership, family business and company
  • Legal costs

Tabitha Nice 

Tabitha qualified as a solicitor in 2005, after completing a BA in Politics and Sociology and an MA in International Peace and Security.  She worked as a litigator for a boutique London litigation firm representing claimants in insurance cases in the High Court, and in criminal injuries claims.  She then moved into the London insurance market working as a claims manager and then chief adjuster in aviation and then political risk claims for a Lloyd’s of London syndicate.  She managed claims, pre-litigation and litigated claims. She has therefore worked “for” and “against” the insurance market and knows first hand through years of experience that constructive, direct but confidential dialogue is the most effective form of dispute resolution.  She qualified as a mediator in 2012, and used those skills throughout all claims management discussions in addition to instigating mediations where she was a participant. She no longer practice law.

Steve Scarre 

Steve is a professionally qualified accountant (FCMA, CGMA), and for over thirty years worked in senior management roles in both public and private sectors. He received his mediation qualification in 2011, after completing a course with the London School of Mediation, and is a member of the Civil Mediation Council. Steve endorses the teaching of mediation skills in HE and FE institutions, and has judged young mediator competitions at universities in the UK and USA. Being a skilled ‘active listener’ enables Steve to get to the heart of any dispute. He quickly gains the trust of his participants through his amiable and calm demeanor, and candid dialogue. Steve has conducted mediations around the following areas:

  • Multi-staffing problems
  • Political party housing disputes
  • Educational institutions
  • Family business
  • Civil and commercial
  • Local Council issues

Laura Elfield 

Laura is accredited to undertake the full range of civl and commercial mediations as well as workplace and employment mediations.  She is a faculty member of the London School of Mediation and heads up the mediation team at the chambers of Jacob Levy QC, 9 Gough Square, London.

Laura is a barrister with over 20 years' experience, specialising in personal injury, clinical negligence and employment law claims.  She has considerable experience of cases involved catastrophic injury and complex medical evidence.

In her employment sphere, she has acted for both claimants and respondents in the public and private sectors. She has appeared in complicated and lengthy employment tribunal claims.  She has particular expertise in areas involving overlap between personal injury and employment law matters, most relevant to stress at work and disability discrimination.

Clients value her attention to detail; the ability to quickly get to grips with knotty legal and factual issues; and her warm interpersonal skills.

After many years at the coal face of litigation, Laura is firmly committed to promoting and engaging in mediation as a highly effective alternative.

Chris Danbury 

With almost 30 years experience as a doctor, Chris trained in general internal medicine and anaesthesia before switching to intensive care medicine. Chris was appointed as a consultant Intensive Care Physician and Anaesthetist at the Royal Berkshire Hospital in 2002. After gaining an M.Phil in Medical Law, he was offered a personal appointment as Visiting Fellow in Helath Law by the Senate of the University of Reading in 2005, which he still holds today.

Accredited as a mediator by The London School of Mediation in 2015 Chris has mediated complex disputes regarding ‘Best Interests’ in the Court of Protection about life sustaining treatments where there was disagreement between treating team and relatives.

Chris lectures on healthcare mediation both at National and International meetings and has been interviewed by the BBC about healthcare mediation.

A director of the Medical Mediation Foundation, which offers independent support and advice to help health professionals, patients or their representatives resolve disagreements about medical care.

Karl Molineux

Karl is on the faculty of the London School of Mediation and has been a mediator since 2019.  In addition to qualifying as a mediator with the London School of Mediation in 2021, Karl has completed mediation training through the Straus Institute for Dispute Resolution (Pepperdine University) (2019) and Harvard Law School (2021).

Over the past 30 years Karl has worked as a trial lawyer in northern California where he has enjoyed an active litigation practice handling cases for both defendants and plaintiffs in a variety of areas, including breach of contract, business, construction, construction defect, insurance bad faith, insurance coverage, negligence, premises liability and real estate.  His emphasis was on complex construction defect cases where Karl represented homeowners, commercial building owners, general contractors, subcontractors, building associations, hospitals, and casinos. In this arena, Karl obtained settlements and verdicts on behalf of his clients totaling more than one hundred million dollars.

Having served as lead counsel in hundreds of mediations, Karl developed a fascination with mediation approaches and techniques which led him to participate in a variety of mediation programs.  In 2019, he made the decision to wind down his litigation practice to develop a dispute resolution practice.  Karl maintains offices in the San Francisco Bay Area, in addition to offering mediation services in the United Kingdom.

Karl’s passion for mediation and breadth of experience make him ideally suited to facilitate resolution of a wide range of disputes.  As well as acting as a mediator in complex, multi-party construction disputes (the largest to date involving eighteen parties), non-complex construction disputes, contractual disputes, business disputes and premises liability disputes, Karl provides volunteer mediation services to the California court system through the Congress of Neutrals.

Lizzie Haynes 

Lizzie is a family mediator with her own practice. She is also a workplace, employment, civil and commercial mediator. She is part of the faculty of the London School of Mediation as a tutor and lead assessor. She was part of the faculty who ran a course in Grand Cayman. She trained with Clerksroom, ADRg and Resolution. She has experience mediating complex personalities and situations over a wide range of cultures and organisations. She has also mediated in disputes involving;

  • Building issues- Party wall
  • Probate
  • Neighbours and land boundaries
  • Partnerships


Susie Zaffran 

Susie is a generalist HR professional with experience in consultancy, financial services and pharmacy.

Susie has extensive experience in employee relations and workplace disputes and has advised on numerous complex cases as an HR Business Partner.










Samantha Harden 

Sam joined the LSM panel in 2020 having qualified as a Civil and Commercial mediator with the school in 2019. She also holds a certificate in Workplace mediation.

She has over 8 years business experience working within the insurance industry, in both underwriting and senior strategic development roles, for both Lloyds of London and Company Markets. She has extensive experience in working with some of the largest UK developers and legal real estate teams using innovative insurance solutions to facilitate risk transfer.

During her time in the insurance industry Sam has been involved in the mediation process and so she has first-hand experience of how useful it can be.



Amymay Bowes 

Amymay originally trained as an actor with the now sadly defunct Webber Douglas Academy. You may well still find some of her adverts, voiceover, comedy work and TV episodes from the early noughties tucked away online somewhere.  She is reliably informed her mother still has them all on VHS.

Later Amymay worked in mental health services in forensic, acute and long-term psychiatry before working as an addiction therapist specialising in food disorders and alcoholism.

Looking for a change, the segue into mediation from acting then therapy was surprisingly natural.  Amymay qualified with the London School of Mediation in Civil and Commercial Disputes in 2019 and then Workplace Mediation in 2020.

Amymay has since gone on to specialise in SEND (Special Educational Needs and Disabilities) and volunteers as a mediator with a charity that tackles neighbourhood disputes and social housing issues.

Tim Johnston 

Tim qualified as a mediator in 2020, and is a trainer with the London School of Mediation. He also practices as an Executive Coach and Consultant.

From 1994-2020, Tim worked in various trading roles within Investment Banks and Hedge Funds, starting his career at Goldman Sachs in London. In 2003 he moved to the hedge fund side of the industry, specialising in Mergers & Acquisitions. After a year at the Wellcome Trust, he moved back to Investment Banking, running European Cash Equity Trading at JPMorgan from 2010-2018.

After leaving the financial sector at the end of 2019, Tim qualified as a Personal & Business coach with Barefoot Coaching, and as a Legal Mediator with the London School of Mediation.





Sarah Clover 

Sarah qualified as an accredited mediator with the London School of Mediation in 2011.

Sarah has extensive experience of mediation across a wide range of her practice areas, including licensing, planning, environmental issues, educational issues and commercial disputes. As well as private mediations between individual participants, Sarah’s experience includes public challenges to local authority decisions; local community challenges to a national company, and disciplinary issues between local authority members and their Authority.

Sarah was also trained and employed for many years as a mediator with Mediation Works, to conduct statutory mediations in the sphere of Special Educational Needs, between families and Local Authorities.

Sarah was the Specialist Adviser to the House of Lords Select Committee on the Licensing Act 2003, and is Vice-Chairman and  adviser to LILAR ( Leaders in Licensing and Regulation) who inform the Home Office on issues concerning mediation in Licensing.


Hilary Griffin 

Hilary is an accredited workplace, civil and commercial mediator and joined the Faculty in 2022.

Hilary brings a wealth of experience to her mediations.  She spent 10 years working as a solicitor in the dispute resolution team of City law firm Clyde & Co before moving to Jersey and becoming Deputy Chairman and then Chairman of the Jersey Employment and Discrimination Tribunal.

Having seen how divisive court and tribunal proceedings can be, Hilary now focuses on encouraging people who are in conflict to find alternative ways of resolving their disputes.

Hilary is very practical in her approach to mediations and encourages participants to think objectively and creatively when seeking a solution to their dispute.  Her seven years as an employment judge means that she is ideally suited to facilitate resolution in complex and emotive disputes where a fair but firm hand is needed.

William Reeve 

William qualified as an accredited mediator with the London School of Mediation in 2021 and joined the LSM Faculty in 2023. 

He is a former BBC foreign correspondent, editor and producer, who has since worked as an independent consultant advising governments and other organisations on how to optimise their strategic communications, especially at challenging times. 

William spent many years reporting for the BBC from Afghanistan, at first when the Soviet Red Army began its withdrawal from the country in 1988, then during the time of the mujaheddin government, followed by the first period of Taliban rule.  Soon after 9/11 in 2001, he set up and managed the first training programme for Afghan journalists in Kabul. 

He then began working as a consultant in Afghanistan, Iraq and elsewhere in the Middle East and Africa.  Projects have included public awareness campaigns, qualitative and quantitative research, and setting up and managing training programmes for officials and others who need to work effectively with the media.